Customer Experience Videos

This is a collection of all of my YouTube videos relating to customer experience, customer behavior and product reviews. #customerexperience #experiencedesign…
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 1mo
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an image of a bag with flowers in it and the words,'sustainability experience '
WTF IS SUSTAINABILITY EXPERIENCE + WHY IT CAN MAKE YOU MORE MONEY
WTF IS SUSTAINABILITY EXPERIENCE + WHY IT CAN MAKE YOU MORE MONEY
two women shopping in a grocery store with the words multi channel vs omni channel
Multichannel Versus Omnichannel. What's The Difference? Let me show you some real life examples to demonstrate the two. We look at Warby Parker, RayBan and Area 51 Extreme Air Sports. #customerexperience #warbyparker #rayban #area51extremeair
the words retail vs digital customer experience are displayed
Retail Customer Experience Versus Digital Customer Experience. What's the difference? Let me show you what each means and how they overlap for your customers. Let's look at Macy's and Mac Makeup as examples. #customerexperience #retail #cxd
three people looking at their cell phones while waiting for the subway to stop and text, rules of the click
You Will Never Look At Your Website The Same Again After You Know The Rules Of The Click. This is how customers decide who they will even consider for a purchase. #yourcustomersshoes #customerexperience #rulesoftheclick
a woman standing in front of two doors with the words competitor vs competition what the difference?
Competitor Vs Competition. What's The Difference? Let me show you 3 quick examples in this video. #yourcustomersshoes #customerexperiencevideos #competitorversuscompetition
a cake with the words top 3 ingredients to create your best customer experience on it
DIY Customer Experience. How to build and test your own customer experience. #customerexperience #experiencedesign #ellerobertson #amazon #starbucks #allergyeats
the words what is a customer experience? in front of an image of a store
What Is Customer Experience? Let's look at Lolli&Pops and see a real life example. #customerexperience #lolliandpops #godiva #cxcasestudy #yourcustomersshoes
a magazine cover with high heels and the words, aren't customer experience and customer service
Customer Experience Versus Customer Service. Aren't they they same thing? Let's find out... #customerexperience #userexperience #ux #cx #yourcustomersshoes #zappos #nordstromrack
a woman in black jacket and headphones looking at her cell phone while holding a cup of coffee
WHAT IS IT LIKE TO BE YOUR CUSTOMER? | Let's Find Out
What Is It Like To Be Your CustomerWatch this quick, 15-minute walk through of customer behavior. I am shopping for a simple faux fireplace and I show you how customers think, what they are looking for and how they decide who they will spend their money with. #customerexperience #userexperience #ux #cx #yourcustomersshoes #amazon #walmart