Customer Experience Blogs

This is a collection of the customer experience blog articles on my website. #customerexperience #customerbehavior
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a large hot air balloon with the words cx versus ux on it's side
CX Versus UX? How About Experience Design Instead? | Your Customer's Shoes
CX Versus US? How About Experience Design Instead?
10 Ways To Make Your Customers Fall In Love With You. #cx #customerexperience #yourcustomersshoes #ellerobertson Friends, Thoughts, Valentine's Day, Mental Health, Anxiety In Children, Take Care Of Yourself, Anxious, Spouse
10 Ways to Make Customers Fall in Love with Your Business
10 Ways To Make Your Customers Fall In Love With You. #cx #customerexperience #yourcustomersshoes #ellerobertson
a pineapple wearing headphones and sunglasses with the words cx trend you need to watch in 2018
50 Quick Tips for Improving the Customer Experience | Fonolo
CX Trends You Need to Watch in 2018 #cx #customerexperience #yourcustomersshoes #ellerobertson
an info sheet showing the different types of aircrafts and their flight speeds, from top to bottom
Apple's Guide for Creating a Customer Experience to Beat the Competition (INFOGRAPHIC)
Apple's Guide for Creating a Customer Experience to Beat the Competition (INFOGRAPHIC) - Small Business Trends #cx #customerexperience #yourcustomersshoes #ellerobertson
What Do Your Customers Want? This week's blog post takes a funny look at a real life situation where designing your website based around your customers tasks wins the business. #customerexperience #cx #ux #yourcustomershoes Adhd, Sunday School, Shit Happens, Conduct Disorder, You Mad, Disorders, It Hurts, Happy People, Trauma
What Do Your Customers Want? | Your Customer's Shoes
What Do Your Customers Want? This week's blog post takes a funny look at a real life situation where designing your website based around your customers tasks wins the business. #customerexperience #cx #ux #yourcustomershoes
a busy city street with people walking on it and the words people are busy don't forget that
People Are Busy. Don't Forget That.
#ux #peoplearebusy #yourcustomersshoes #cx #customerexperience #buildvalue
a woman with pink hair holding up a sign that says, check your customer experience
What Is Customer Experience? | Blog Post
In this first blog post, I'm answering the question that i receive almost daily, "What Is Customer Experience?" We have to know what it is before we can change our own. #customerexperience #check #yourcustomersshoes
the words rules of the click are painted on a brick wall with colorful graffiti art
Rules Of The Click. WTH? | Your Customer's Shoes
Let's take a look at how your customers actually behave while shopping online. I show you the Rules of the Click. What makes your customers...... #customerexperience #customerbehavior