Customers think of themselves as home-buyers while banks see them as “mortgages.” We map the first-time buyer customer journey and identify innovation opportunities, using multiple research methods to bridge the …
Customer Journey / Experience Map - The PowerPoint template collection includes definitions, layouts and examples of professional Customer Experience Maps.
Customer Journey – warum sie so kompliziert ist und sich trotzdem lohnt – OM Kantine - Love a good success story? Learn how I went from zero to 1 million in sales in 5 months with an e-commerce st