Social Media Strategy starts with goal definition - WRONG. There are three key steps before that - they make all the difference. This 12 step Social Media Strategy framework is proven over 6 years of large account social media strategy development.
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36 Rules of Social Media The folks at FastCompany are putting together quite a collection of snippets of advice and calling them the Rules of Social Media. This Infographic is a collection of the rules published in the September edition of the magazine.